Privacy Notice
Last updated: June 10, 2026
1. Who We Are
Unigree ("we", "us", or "our") is the data controller responsible for your personal data. This Privacy Notice explains how we collect, use, store, and protect your information when you use our AI-powered global education platform.
2. What Data We Collect
We collect the following categories of personal data:
- Identity & Contact: name, email address, and account credentials;
- Profile & Academic: education history, GPA, test scores, field of study, and career goals;
- Usage & Telemetry: how you interact with the Service, features used, and search queries;
- Device & Technical: IP address, browser type, operating system, and device identifiers;
- Communications: support messages, feedback, and survey responses.
3. How We Use Your Data
We process your personal data for the following purposes:
- Service provision: to create your account, provide AI matching, and deliver personalized recommendations;
- Security & fraud prevention: to protect your account and detect unauthorized activity;
- Product improvement: to analyse usage patterns, fix issues, and develop new features;
- Customer support: to respond to your inquiries and resolve technical issues;
- Marketing: to send you relevant updates about scholarships, deadlines, and platform features (only with your consent, where required).
4. Legal Basis for Processing
We rely on the following legal bases: contract performance (to provide the Service you signed up for); legitimate interests (security, fraud prevention, product improvement); consent (for marketing communications and optional cookies); and legal obligation (where required by law).
5. Who We Share Data With
We share your personal data only with the following categories of recipients:
- Service providers: hosting, analytics, customer support, and email delivery platforms that help us operate the Service;
- Merchant of Record (Paddle): for sale of our products, subscription management, payment processing, tax compliance, and invoicing. Paddle acts as an independent data controller for payment data;
- Professional advisers: legal, accounting, and compliance consultants when necessary;
- Authorities: when required by law, regulation, or legal process.
We do not sell your personal data to third parties for marketing purposes.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. We may retain certain data for longer periods where necessary for legal, tax, accounting, or security purposes. When data is no longer needed, we securely delete or anonymise it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your personal data ("right to be forgotten");
- Request restriction of processing;
- Object to processing based on legitimate interests;
- Request data portability;
- Withdraw consent at any time (without affecting prior lawful processing);
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us. We will respond within one month of receiving your request.
8. International Transfers
Unigree operates globally, and your data may be transferred to and processed in countries outside your jurisdiction. Where required, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data receives an adequate level of protection.
9. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.
10. Cookies & Tracking
We use cookies and similar technologies to operate the Service, analyse usage, and improve your experience. Essential cookies are necessary for the Service to function. Analytics and marketing cookies are optional and require your consent. You can manage your preferences through your browser settings or our cookie banner.
11. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
12. Changes to This Notice
We may update this Privacy Notice from time to time. We will post the revised version on this page with an updated date. We encourage you to review this Notice periodically.
13. Contact Us
If you have any questions about this Privacy Notice or our data practices, please contact us.